Gaya APA

TUMANGGOR, A, H, U. (2009). Pengaruh satisfaction, value resistance to change, affect, trust and brand equity terhadap Customer . : Pacsasarjana UNS.

Gaya MLA

TUMANGGOR, Agustina, Hotma, Uli. "Pengaruh satisfaction, value resistance to change, affect, trust and brand equity terhadap Customer". : Pacsasarjana UNS, 2009. Text.