Gaya APA
KARTAJAYA, H., SAPUTRO, A, D, [. (2007).
Boosting loyalty marketing performance : .
Jakarta:
Mark Plus & Co.
Gaya MLA
KARTAJAYA, Hermawan., SAPUTRO, Anke, Dwi, [penyunt.].
"Boosting loyalty marketing performance :".
Jakarta:
Mark Plus & Co,
2007.
Buku.