Gaya APA
GASPERSZ, V. (2007).
Ge Way And Malcolm Baldridge Criteria for Performance Excellence .
Jakarta:
PT. Gramedia pustaka utama.
Gaya MLA
GASPERSZ, Vincent.
"Ge Way And Malcolm Baldridge Criteria for Performance Excellence".
Jakarta:
PT. Gramedia pustaka utama,
2007.
Buku.