Gaya APA

ISTIANTO, H. et al (2009). Industries awareness on kotra and their perception on kotra service quality . Jakarta: Universitas Bina Nusantara.

Gaya MLA

ISTIANTO, Harry. et al. "Industries awareness on kotra and their perception on kotra service quality". Jakarta: Universitas Bina Nusantara, 2009. Artikel.