Gaya APA
HEIZER, J., RENDER, B.
(2004).
Principles of operations management
(
5rd ed.)
.
New Jersey:
Prentice Hall.
Gaya MLA
HEIZER, Jay., RENDER, Barry.
"Principles of operations management".
5rd ed.
New Jersey:
Prentice Hall,
2004.
Buku.