Gaya APA

ONG, C, H. et al (2016). The role of emotional and rational trust in explaining attitudinal and behavioral loyalty: . Yogyakarta: Master of Management FEB UGM.

Gaya MLA

ONG, Chuan, Huat. et al. "The role of emotional and rational trust in explaining attitudinal and behavioral loyalty: ". Yogyakarta: Master of Management FEB UGM, 2016. Artikel.