Gaya APA
FRAMPTON, S, B, [.
(2009).
PUTTING patients first:
(
2nd ed.)
.
San Francisco:
Jossey-Bass.
Gaya MLA
FRAMPTON, Susan, B., [ed.].
"PUTTING patients first:".
2nd ed.
San Francisco:
Jossey-Bass,
2009.
Buku.