Gaya APA

INSANI, S, D. et al (2017). The effect of outpatient pharmaceutical service quality on patient loyalty through patient satisfaction of Karsa Husada General Hospital Batu . Malang: Universitas Brawijaya.

Gaya MLA

INSANI, Septa, Dwi. et al. "The effect of outpatient pharmaceutical service quality on patient loyalty through patient satisfaction of Karsa Husada General Hospital Batu". Malang: Universitas Brawijaya, 2017. Artikel.