Gaya APA

HANGGRANINGRUM, M, D. et al (2017). The effect of service quality on outpatient satisfaction of DR. Soegiri General Hospital Lamongan . Malang: Universitas Brawijaya.

Gaya MLA

HANGGRANINGRUM, Maya, Dewi. et al. "The effect of service quality on outpatient satisfaction of DR. Soegiri General Hospital Lamongan". Malang: Universitas Brawijaya, 2017. Artikel.