Gaya APA

Breuer, L., Baum, D. (2005). An Introduction to Queueing Theory and Matrix-Analytic Methods (1st ed. 2005.). Dordrecht: Springer.

Gaya MLA

Breuer, L.., Baum, Dieter.. "An Introduction to Queueing Theory and Matrix-Analytic Methods". 1st ed. 2005. Dordrecht: Springer, 2005. E Book.