Gaya APA

WAHYUNINGSIH, ., NURDIN, D. (2010). The effect of custumer satisfaction on behavioral intentions . Jakarta: Prasetya Mulya Publishing.

Gaya MLA

WAHYUNINGSIH, ., NURDIN, Djayani. "The effect of custumer satisfaction on behavioral intentions". Jakarta: Prasetya Mulya Publishing, 2010. Artikel.