Gaya APA

SO, I, G. et al (2010). Mediating role of custumer satisfaction and its impact towards brand image of fried chicken restaura . Surabaya: Universitas Surabaya.

Gaya MLA

SO, Idris, Gautama. et al. "Mediating role of custumer satisfaction and its impact towards brand image of fried chicken restaura". Surabaya: Universitas Surabaya, 2010. Artikel.