Gaya APA
Theoretical Testing on Service Quality and Product Innovation of Small-Micro Credit Banks (A Case . (2011).
Surabaya:
PPPM STIE Perbanas.
Gaya MLA
Theoretical Testing on Service Quality and Product Innovation of Small-Micro Credit Banks (A Case .
.
Surabaya:
PPPM STIE Perbanas,
2011.
Artikel.