Gaya APA
Customer relations & customer satisfaction (Studi korelasi antara mutu pelayanan customer relations . (2010).
:
Universitas Sebelas Maret.
Gaya MLA
Customer relations & customer satisfaction (Studi korelasi antara mutu pelayanan customer relations .
.
:
Universitas Sebelas Maret,
2010.
Skripsi.