Gaya APA

MUNIZU, M. (2012). Critical total quality management in manufacturing companies : A Case study in Makasar . Surabaya: PPPM STIE Perbanas.

Gaya MLA

MUNIZU, Musran. "Critical total quality management in manufacturing companies : A Case study in Makasar". Surabaya: PPPM STIE Perbanas, 2012. Artikel.