Gaya APA
Customer relations dan kepuasan nasabah (studi tentang pelayanan customer relations terhadap. (2009).
:
Universitas Sebelas Maret.
Gaya MLA
Customer relations dan kepuasan nasabah (studi tentang pelayanan customer relations terhadap.
.
:
Universitas Sebelas Maret,
2009.
Skripsi.