Gaya APA
HARDJOSOEDARMO,Soewarso, .
(1996).
Dasar-dasar total quality management
.
Yogyakarta:
Andi.
Gaya MLA
HARDJOSOEDARMO,Soewarso, .
"Dasar-dasar total quality management".
Yogyakarta:
Andi,
1996.
Buku.