Gaya APA
IBRAHIM, B.
(2000).
TQM (Total Quality Management) :
(
Cet.ke-2)
.
Jakarta:
Djambatan.
Gaya MLA
IBRAHIM, Buddy.
"TQM (Total Quality Management) :".
Cet.ke-2
Jakarta:
Djambatan,
2000.
Buku.