Gaya APA

SETIAWAN, E. (2010). The role of bellboy in improving service quality in Lor In hotel business resort and spa . : Universitas Sebelas Maret.

Gaya MLA

SETIAWAN, Erick. "The role of bellboy in improving service quality in Lor In hotel business resort and spa". : Universitas Sebelas Maret, 2010. TA.