Gaya APA
JURAN, J, M, [.
(1999).
JURAN'S quality handbook
(
5th.ed)
.
New York:
McGraw-Hill.
Gaya MLA
JURAN, Joseph, M., [ed.].
"JURAN'S quality handbook".
5th.ed
New York:
McGraw-Hill,
1999.
Buku.