Gaya APA

MELLOUK, A, [., CUADRA-SANCHEZ, A, [. (2014). QUALITY of experience engineering for customer added value services : . NJ: Wiley.

Gaya MLA

MELLOUK, Abdelhamid, [ed.]., CUADRA-SANCHEZ, Antonio, [ed.]. "QUALITY of experience engineering for customer added value services :". NJ: Wiley, 2014. Buku.