Manajemen pelayanan:

18 1 10 Manajemen pelayanan: WINARSIH, Atik Septi Additional Author RATMINTO Primary Author mixed material 9793721693 Yogyakarta Pustaka Pelajar 2015 Manajemen pelayanan: WINARSIH, Atik Septi Additional Author RATMINTO Primary Author mixed material 9793721693 Yogyakarta Pustaka Pelajar 2016 Manajemen pelayanan: WINARSIH, Atik Septi Additional Author RATMINTO Primary Author mixed material 9793721693 Yogyakarta Pustaka Pelajar 2007 The service trainer handbook: DENTON, D. Keith Primary Author mixed material New York McGraw-Hill 1992. Prosedur administrasi PJP2U (Pelayanan Jasa Penumpang Pesawat Udara) PT Angkasa Pura I (Persero) Cabang Bandara Internasional Adi Soemarmo Surakarta DWIYANA, Luluk Primary Author mixed material Universitas Sebelas Maret 2010 Manajemen pelayanan: WINARSIH, Atik Septi Additional Author RATMINTO Primary Author mixed material 9793721693 Yogyakarta Pustaka Pelajar 2013 Seri manajemen: GAGE, Susan M. Primary Author mixed material 9789793192291 Nyutran Tugu Publisher 2013 Hubungan persepsi kualitas, persepsi harga, citra merek, dan persepsi resiko pada niat beli produk privat label indomaret di surakarta ISABELA, Libna Primary Author mixed material F. Ekonomi dan Bisnis UNS 2015 Analisis harga, kepuasan konsumen dan loyalitas konsumen produk fashion ANGGRAENI, Enny Primary Author mixed material FE UNS 2015 Analisis behavior segmentation konsumen smartphone KURNIAWAN, Rony Adi Primary Author mixed material FE UNS 2015