Penggayaan APA

Sernovitz, Andy. (2009). Word of mouth marketing (cet. 2). New York: Kaplan.

Chicago Style

Sernovitz, Andy. Word of mouth marketing. cet. 2 New York: Kaplan, 2009. Buku.

MLA Style

Sernovitz, Andy. Word of mouth marketing. cet. 2 New York: Kaplan, 2009. Buku.

Turabian Style

Sernovitz, Andy. Word of mouth marketing. cet. 2 New York: Kaplan, 2009. Buku.