Penggayaan APA
HAYES, Bob E. (1963).
Measuring customer satisfaction : (ed.2).
Milwaukee:
Asq.
Chicago Style
HAYES, Bob E.
Measuring customer satisfaction :.
ed.2
Milwaukee:
Asq,
1963.
Buku.
MLA Style
HAYES, Bob E.
Measuring customer satisfaction :.
ed.2
Milwaukee:
Asq,
1963.
Buku.
Turabian Style
HAYES, Bob E.
Measuring customer satisfaction :.
ed.2
Milwaukee:
Asq,
1963.
Buku.