Penggayaan APA

BLATTBERG, Robert C. (1942). Customer equity Building and managing relationships as valuable assets . Boston: HHS Press.

Chicago Style

BLATTBERG, Robert C. Customer equity Building and managing relationships as valuable assets. Boston: HHS Press, 1942. Buku.

MLA Style

BLATTBERG, Robert C. Customer equity Building and managing relationships as valuable assets. Boston: HHS Press, 1942. Buku.

Turabian Style

BLATTBERG, Robert C. Customer equity Building and managing relationships as valuable assets. Boston: HHS Press, 1942. Buku.