Penggayaan APA
HILL, Nigel. (1996).
Handbook of customer satisfaction meaurement .
:
Gower.
Chicago Style
HILL, Nigel.
Handbook of customer satisfaction meaurement.
:
Gower,
1996.
Buku.
MLA Style
HILL, Nigel.
Handbook of customer satisfaction meaurement.
:
Gower,
1996.
Buku.
Turabian Style
HILL, Nigel.
Handbook of customer satisfaction meaurement.
:
Gower,
1996.
Buku.