Penggayaan APA

BESTERFIELD, Dale H.. (2003). Total quality management (3rd ed.). New Jersey: Pearson Education.

Chicago Style

BESTERFIELD, Dale H.. Total quality management. 3rd ed. New Jersey: Pearson Education, 2003. Buku.

MLA Style

BESTERFIELD, Dale H.. Total quality management. 3rd ed. New Jersey: Pearson Education, 2003. Buku.

Turabian Style

BESTERFIELD, Dale H.. Total quality management. 3rd ed. New Jersey: Pearson Education, 2003. Buku.