Penggayaan APA

BESTERFIELD, Dale H.. (1999). Total quality management (2nd ed.). New Jersey: Pearson Education.

Chicago Style

BESTERFIELD, Dale H.. Total quality management. 2nd ed. New Jersey: Pearson Education, 1999. Buku.

MLA Style

BESTERFIELD, Dale H.. Total quality management. 2nd ed. New Jersey: Pearson Education, 1999. Buku.

Turabian Style

BESTERFIELD, Dale H.. Total quality management. 2nd ed. New Jersey: Pearson Education, 1999. Buku.