Penggayaan APA

GOETSCH, David L.. (1997). Introduction to total quality (2nd ed.). London: Prentice Hall.

Chicago Style

GOETSCH, David L.. Introduction to total quality. 2nd ed. London: Prentice Hall, 1997. Buku.

MLA Style

GOETSCH, David L.. Introduction to total quality. 2nd ed. London: Prentice Hall, 1997. Buku.

Turabian Style

GOETSCH, David L.. Introduction to total quality. 2nd ed. London: Prentice Hall, 1997. Buku.