Penggayaan APA
SCHMENNER, Roger W.. (1995).
Service operations management .
New Jersey:
Prentice Hall.
Chicago Style
SCHMENNER, Roger W..
Service operations management.
New Jersey:
Prentice Hall,
1995.
Buku.
MLA Style
SCHMENNER, Roger W..
Service operations management.
New Jersey:
Prentice Hall,
1995.
Buku.
Turabian Style
SCHMENNER, Roger W..
Service operations management.
New Jersey:
Prentice Hall,
1995.
Buku.