Penggayaan APA

BUTTLE, Francis. (2004). Costomer relationship management: . Jakarta: Bayumedia.

Chicago Style

BUTTLE, Francis. Costomer relationship management:. Jakarta: Bayumedia, 2004. Buku.

MLA Style

BUTTLE, Francis. Costomer relationship management:. Jakarta: Bayumedia, 2004. Buku.

Turabian Style

BUTTLE, Francis. Costomer relationship management:. Jakarta: Bayumedia, 2004. Buku.