Penggayaan APA

KUMAR, V, REINARTZ, Werner J. (2006). Customer relationship management : . New Jersey: John Wiley & Sons.

Chicago Style

KUMAR, V, REINARTZ, Werner J. Customer relationship management :. New Jersey: John Wiley & Sons, 2006. Buku.

MLA Style

KUMAR, V, REINARTZ, Werner J. Customer relationship management :. New Jersey: John Wiley & Sons, 2006. Buku.

Turabian Style

KUMAR, V, REINARTZ, Werner J. Customer relationship management :. New Jersey: John Wiley & Sons, 2006. Buku.