Penggayaan APA
TANIHAHA, Theresia. (2009).
The role of emotional satisfaction in service encounter for department stores in Jakarta .
Jakarta:
Universitas Bina Nusantara.
Chicago Style
TANIHAHA, Theresia.
The role of emotional satisfaction in service encounter for department stores in Jakarta.
Jakarta:
Universitas Bina Nusantara,
2009.
Artikel.
MLA Style
TANIHAHA, Theresia.
The role of emotional satisfaction in service encounter for department stores in Jakarta.
Jakarta:
Universitas Bina Nusantara,
2009.
Artikel.
Turabian Style
TANIHAHA, Theresia.
The role of emotional satisfaction in service encounter for department stores in Jakarta.
Jakarta:
Universitas Bina Nusantara,
2009.
Artikel.