Penggayaan APA

TJIPTONO, Fandy, CHANDRA, Gregorius. (2016). Service, quality dan satisfaction (Ed. 4). Yogyakarta: Andi.

Chicago Style

TJIPTONO, Fandy, CHANDRA, Gregorius. Service, quality dan satisfaction. Ed. 4 Yogyakarta: Andi, 2016. Buku.

MLA Style

TJIPTONO, Fandy, CHANDRA, Gregorius. Service, quality dan satisfaction. Ed. 4 Yogyakarta: Andi, 2016. Buku.

Turabian Style

TJIPTONO, Fandy, CHANDRA, Gregorius. Service, quality dan satisfaction. Ed. 4 Yogyakarta: Andi, 2016. Buku.