Penggayaan APA

TJIPTONO, Fandy, DIANA, Anastasia. (2003). Total quality management (Ed. rev.). Yogyakarta: Andi Offset.

Chicago Style

TJIPTONO, Fandy, DIANA, Anastasia. Total quality management. Ed. rev. Yogyakarta: Andi Offset, 2003. Buku.

MLA Style

TJIPTONO, Fandy, DIANA, Anastasia. Total quality management. Ed. rev. Yogyakarta: Andi Offset, 2003. Buku.

Turabian Style

TJIPTONO, Fandy, DIANA, Anastasia. Total quality management. Ed. rev. Yogyakarta: Andi Offset, 2003. Buku.