Penggayaan APA

TIM, Marknesis. (2009). Customer satisfaction and beyond . Yogyakarta: Marknesis.

Chicago Style

TIM, Marknesis. Customer satisfaction and beyond. Yogyakarta: Marknesis, 2009. Buku.

MLA Style

TIM, Marknesis. Customer satisfaction and beyond. Yogyakarta: Marknesis, 2009. Buku.

Turabian Style

TIM, Marknesis. Customer satisfaction and beyond. Yogyakarta: Marknesis, 2009. Buku.