Penggayaan APA
FITZSIMMONS, James A., FITZSIMMONS, Mona J.. (1998).
Service management: (2nd ed.).
Boston:
McGraw Hill.
Chicago Style
FITZSIMMONS, James A., FITZSIMMONS, Mona J..
Service management:.
2nd ed.
Boston:
McGraw Hill,
1998.
Buku.
MLA Style
FITZSIMMONS, James A., FITZSIMMONS, Mona J..
Service management:.
2nd ed.
Boston:
McGraw Hill,
1998.
Buku.
Turabian Style
FITZSIMMONS, James A., FITZSIMMONS, Mona J..
Service management:.
2nd ed.
Boston:
McGraw Hill,
1998.
Buku.