Penggayaan APA

TJIPTONO, Fandy, CHANDRA, Gregorius. (2013). Service, quality & satisfaction (Ed. 3). Yogyakarta: Andi.

Chicago Style

TJIPTONO, Fandy, CHANDRA, Gregorius. Service, quality & satisfaction. Ed. 3 Yogyakarta: Andi, 2013. Buku.

MLA Style

TJIPTONO, Fandy, CHANDRA, Gregorius. Service, quality & satisfaction. Ed. 3 Yogyakarta: Andi, 2013. Buku.

Turabian Style

TJIPTONO, Fandy, CHANDRA, Gregorius. Service, quality & satisfaction. Ed. 3 Yogyakarta: Andi, 2013. Buku.