Penggayaan APA
FITZSIMMONS, James A., FITZSIMMONS, Mona J., BORDOLOI, Sanjeev K.. (2014).
Service management: (8th ed.).
Boston:
McGraw Hill.
Chicago Style
FITZSIMMONS, James A., FITZSIMMONS, Mona J., BORDOLOI, Sanjeev K..
Service management:.
8th ed.
Boston:
McGraw Hill,
2014.
Buku.
MLA Style
FITZSIMMONS, James A., FITZSIMMONS, Mona J., BORDOLOI, Sanjeev K..
Service management:.
8th ed.
Boston:
McGraw Hill,
2014.
Buku.
Turabian Style
FITZSIMMONS, James A., FITZSIMMONS, Mona J., BORDOLOI, Sanjeev K..
Service management:.
8th ed.
Boston:
McGraw Hill,
2014.
Buku.