Penggayaan APA
FUTRELL, Charles M.. (2011).
ABC'S of relationship selling throughservice (11th ed.).
New York:
McGraw-Hill Irwin.
Chicago Style
FUTRELL, Charles M..
ABC'S of relationship selling throughservice.
11th ed.
New York:
McGraw-Hill Irwin,
2011.
Text.
MLA Style
FUTRELL, Charles M..
ABC'S of relationship selling throughservice.
11th ed.
New York:
McGraw-Hill Irwin,
2011.
Text.
Turabian Style
FUTRELL, Charles M..
ABC'S of relationship selling throughservice.
11th ed.
New York:
McGraw-Hill Irwin,
2011.
Print.