Introduction -- New Products and Services -- Process Efficiency through Customer Integration -- Data Format Standards -- PDF/X-3 -- JDF -- XML -- Process Efficiency through Self Service: Self-Directed Customers -- Online Calculation -- Placing Orders Online -- Remote Preflight -- Web Printing -- Order Tracking -- Archiving Orders and Offerings -- Stock Reporting Systems -- Online Ordering Systems -- Process Efficiency within Cooperations -- Customers as Co-Producers -- Changes and Releases -- Online Editing Systems -- Remote Proofing -- Electronic Business for Purchasers -- Online Market Places -- Order Management Systems -- Electronic Business for Printers -- Marketing and Distribution -- Procurement -- Conclusion -- Glossary -- Index.The Internet has opened up exciting new opportunities for print media companies, enabling information to be processed for both paper and online output. It also offers new possibilities for print media companies to work increasingly closely with customers and production partners. The author provides a comprehensive overview of the new services that are now available and the new processes that the Internet enables. The reader is systematically guided through the various specialist terms, and numerous examples are used to illustrate possible applications, e.g. online editing systems, Web-based project management tools and online tracking of print jobs. The subject is examined from two different perspectives – from the aspect of the company using e-business to improve its own processes, and from the angle of the print media service provider offering his customers e-business services and using these in the production process. The book thus offers practical support when deciding which applications promise to deliver the greatest benefit for the reader’s specific circumstances. It is therefore an essential reference work for decision makers in all business environments.