Penggayaan APA

TJIPTONO, Fandy, CHANDRA, Gregorius, TJIPTONO, Fandy [ed.]. (2019). Service quality & customer satisfaction (Ed. 5). Yogyakarta: Andi.

Chicago Style

TJIPTONO, Fandy, CHANDRA, Gregorius, TJIPTONO, Fandy [ed.]. Service quality & customer satisfaction. Ed. 5 Yogyakarta: Andi, 2019. Text.

MLA Style

TJIPTONO, Fandy, CHANDRA, Gregorius, TJIPTONO, Fandy [ed.]. Service quality & customer satisfaction. Ed. 5 Yogyakarta: Andi, 2019. Text.

Turabian Style

TJIPTONO, Fandy, CHANDRA, Gregorius, TJIPTONO, Fandy [ed.]. Service quality & customer satisfaction. Ed. 5 Yogyakarta: Andi, 2019. Print.