Penggayaan APA
TJIPTONO, Fandy. (1997).
Prinsip-prinsip total quality service (TQS) .
Yogyakarta:
Andi.
Chicago Style
TJIPTONO, Fandy.
Prinsip-prinsip total quality service (TQS).
Yogyakarta:
Andi,
1997.
Buku.
MLA Style
TJIPTONO, Fandy.
Prinsip-prinsip total quality service (TQS).
Yogyakarta:
Andi,
1997.
Buku.
Turabian Style
TJIPTONO, Fandy.
Prinsip-prinsip total quality service (TQS).
Yogyakarta:
Andi,
1997.
Buku.