Penggayaan APA

HOOI, Ding Ting. (2005). Testing the service quality scales in the bank institution in Malaysia . Surakarta: Program Magister Manajemen UNS.

Chicago Style

HOOI, Ding Ting. Testing the service quality scales in the bank institution in Malaysia. Surakarta: Program Magister Manajemen UNS, 2005. Artikel.

MLA Style

HOOI, Ding Ting. Testing the service quality scales in the bank institution in Malaysia. Surakarta: Program Magister Manajemen UNS, 2005. Artikel.

Turabian Style

HOOI, Ding Ting. Testing the service quality scales in the bank institution in Malaysia. Surakarta: Program Magister Manajemen UNS, 2005. Artikel.