Penggayaan APA

SIANTURI, Charles Makmur. (2011). the relationship between perceived customer satisfaction and customer loyality in service firms . Medan: Universitas HKBP Nommensen.

Chicago Style

SIANTURI, Charles Makmur. the relationship between perceived customer satisfaction and customer loyality in service firms. Medan: Universitas HKBP Nommensen, 2011. Artikel.

MLA Style

SIANTURI, Charles Makmur. the relationship between perceived customer satisfaction and customer loyality in service firms. Medan: Universitas HKBP Nommensen, 2011. Artikel.

Turabian Style

SIANTURI, Charles Makmur. the relationship between perceived customer satisfaction and customer loyality in service firms. Medan: Universitas HKBP Nommensen, 2011. Artikel.