Penggayaan APA

RICKI, Allan, RAHARSO, Andreas. (2008). The Impact of switching costs on customer loyalty study among customers of mobile telephone . Jakarta: BINUS University.

Chicago Style

RICKI, Allan, RAHARSO, Andreas. The Impact of switching costs on customer loyalty study among customers of mobile telephone. Jakarta: BINUS University, 2008. Artikel.

MLA Style

RICKI, Allan, RAHARSO, Andreas. The Impact of switching costs on customer loyalty study among customers of mobile telephone. Jakarta: BINUS University, 2008. Artikel.

Turabian Style

RICKI, Allan, RAHARSO, Andreas. The Impact of switching costs on customer loyalty study among customers of mobile telephone. Jakarta: BINUS University, 2008. Artikel.