Penggayaan APA
TJIPTONO, Fandy. (2012).
Service management : (ed. 2).
Yogyakarta:
Andi Offset.
Chicago Style
TJIPTONO, Fandy.
Service management :.
ed. 2
Yogyakarta:
Andi Offset,
2012.
Buku.
MLA Style
TJIPTONO, Fandy.
Service management :.
ed. 2
Yogyakarta:
Andi Offset,
2012.
Buku.
Turabian Style
TJIPTONO, Fandy.
Service management :.
ed. 2
Yogyakarta:
Andi Offset,
2012.
Buku.