Penggayaan APA
HOPE, Christine, MUHLEMANN, Alan. (1997).
Service operations management : .
London:
Prentice Hall.
Chicago Style
HOPE, Christine, MUHLEMANN, Alan.
Service operations management :.
London:
Prentice Hall,
1997.
Buku.
MLA Style
HOPE, Christine, MUHLEMANN, Alan.
Service operations management :.
London:
Prentice Hall,
1997.
Buku.
Turabian Style
HOPE, Christine, MUHLEMANN, Alan.
Service operations management :.
London:
Prentice Hall,
1997.
Buku.