Penggayaan APA

HARYONO, Budi, HERNITA P. [ed.]. (2013). How to manage customer voice : . Yogyakarta: Andi Offset.

Chicago Style

HARYONO, Budi, HERNITA P. [ed.]. How to manage customer voice :. Yogyakarta: Andi Offset, 2013. Buku.

MLA Style

HARYONO, Budi, HERNITA P. [ed.]. How to manage customer voice :. Yogyakarta: Andi Offset, 2013. Buku.

Turabian Style

HARYONO, Budi, HERNITA P. [ed.]. How to manage customer voice :. Yogyakarta: Andi Offset, 2013. Buku.