Penggayaan APA

TJIPTONO, Fandy, DIANA, Anastasia. (2000). Total quality management . Yogyakarta: Andi.

Chicago Style

TJIPTONO, Fandy, DIANA, Anastasia. Total quality management. Yogyakarta: Andi, 2000. Buku.

MLA Style

TJIPTONO, Fandy, DIANA, Anastasia. Total quality management. Yogyakarta: Andi, 2000. Buku.

Turabian Style

TJIPTONO, Fandy, DIANA, Anastasia. Total quality management. Yogyakarta: Andi, 2000. Buku.